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December 7th, 2009

Does the Internet Know How We Feel?

Researchers try to reveal beauty and humanity on the web

 
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Sep Kamvar

Sep Kamvar

Feel festive, cheerful and blessed around Christmas — but then slide into the doldrums in the first weeks of the New Year? Financially illiterate — and then suddenly started blogging about how the ups and downs of the stock market impacted you emotionally? Felt patriotic — or depressed — when Obama was elected? The internet knows.

Talk about following the zeitgeist: Computer programmers Sep Kamvar and Jonathan Harris have spent more than four years collecting some 12 million emotions posted on internet blogs. Turns out we’re a pretty predictable bunch: Patterns of the calendar, news events and even the weather influence how we say we feel. And as an increasing number of bloggers worldwide share their lives publicly, we’re developing a new relationship with computers, our fellow bloggers and ourselves.

And this Christmas season, you can track your emotions in their strikingly beautiful, glossy gift book, We Feel Fine (Scribner), that uses sophisticated computer science to underpin its findings about modern human emotion. The brainchild of Kamvar, a professor of computational mathematics at Stanford University, and Harris, a systems designer, the program scans scans all blogs every few minutes and extracts the sentences that contain “I feel” or “I am feeling.” Since blogs often have public profiles, the duo was able to determine the gender, age, and location of the people expressing these emotions, to boot.

Which makes it particularly cool for young adults — and spiritual seekers. You can find out what people your age and faith background are thinking. Who is more likely to feel blessed? What states are most likely to have bloggers talking about religion? It’s all in there — in a really pretty layout that will make you want to flip through the pages time and again.

Kamvar says he and Harris hope to tell both macro stories of emotional trends, including informational graphics and maps, and micro stories of individuals complete with a photo and corresponding feeling. “We wanted the reader to be able to seamlessly transition between the high-level statistics of emotion and the individual stories that make up these statistics.”

“Our [original] intent was to show that there was beauty and humanity in the web,” said Kamvar of their 2005 website, born as social networking media was coming of age. “As time went on and we collected large amounts of data, we realized that we were also building an archive of emotional history.”

As We Feel Fine: An Almanac of Human Emotion hit the shelves, Kamvar (a college classmate of mine) sat down with me for a Q&A:

What are the top 10 most common feelings 2006 – 2009?

  • Better (as in “I feel better” or “I am feeling better now”)
  • Bad
  • Good
  • Guilty
  • Sorry
  • Sick
  • Well
  • Comfortable
  • Great
  • Happy

People in different age brackets report different levels of frequencies of feelings (older people are more likely to feel gratitude than younger people, for example). Do you think that is true over time, or are we seeing particular generational and cohort differences here?

Some of the biggest emotional differences come from people in different age groups — for example, teens’ feelings involve angst and adrenaline more often than people in their 50s. Given the nature of the differences, I think the reasons are deeper than specific generational dissimilarities.

“We noticed that the meaning of happiness shifts as people get older. Younger people tend to associate happiness with excitement, while older people are more likely to associate happiness with calm.”

As an example, we noticed that the meaning of happiness shifts as people get older. Younger people tend to associate happiness with excitement, while older people are more likely to associate happiness with calm. We followed this up with some research with Cassie Mogilner at UPenn and Jennifer Aaker at Stanford, where we found that this was due in part to a greater sense of presence as people get older. By influencing young people to think about the present, we could make them define happiness as older people do, and by influencing old people to think about the future, we could make them define happiness as young people do.

What recent event showed a dip or spike in particular emotions?

Michael Jackson’s death had a pronounced effect on emotions in the U.S. — which was one of the biggest dips in happiness that we’ve seen. [And] notably, MJ’s approval rating also rose dramatically after his death.

Are men’s reported feelings different from women’s reported feelings?

Absolutely. Women express their emotions far more frequently than men, and have a more nuanced vocabulary to describe them. The feelings expressed by men tend to be more individualistic (e.g. “I feel proud”) while the feelings expressed by women are more interconnected (e.g. “I feel loved”).

You analyze how people feel during certain weather conditions — why?

Because we could. We knew the time and location when each feeling was expressed, so our program could look at existing weather databases and figure out the weather in that time/location.

The findings are not surprising — sunny weather is correlated with more happiness than gloomy weather, but other factors (like age) are much stronger influencers on emotion.

What is the most surprising finding of the book?

Americans express their feelings about sex less than any other English-speaking country. And Americans express their feelings about God more than any other English-speaking country.

“Americans express their feelings about sex less than any other English-speaking country. And Americans express their feelings about God more than any other English-speaking country.”

What are some of the methodological weaknesses of using blog data to chart emotions?

Well, there is definitely a population bias — bloggers tend to be younger and more tech-savvy than the overall population. You can account for the age bias by sampling equally from different age groups, but it’s harder to account for other cultural biases.

Despite that, it’s surprisingly accurate, in large part because you can perform studies with 2 million people, while most other methods take a much smaller sample.

In general, I like to use this method in conjunction with other methods to get a fuller picture.

How would you like to see this research used in the social sciences?

I think studies of online human expression (via blogs, Twitter, social networks, etc.) are a useful complement to existing methods in the social sciences, particularly because of their large scale and low cost. Ideally, I’d like research like this to play a similar role to the microarray in biology, which made gene expression experiments cheaper and quicker.

If you could have someone take away only three things from the book, what would you want them to understand/feel or learn?

  • Our own biggest takeaway is that people are more the same than they are different. The book draws from people around the world, in all age groups, and the emotions are surprisingly universal. We came away from this book with a feeling of empathy and self-reflection, and we hope that it has the same effect on others.
  • We’d also like this book to provoke some thought about the relationship between humans and computers. Millions of people are sharing their emotions with their computers on a daily basis, and slowly, we are teaching computers what it’s like to be human.
  • And, finally, this book was possible because of a cultural shift, where people are increasingly living their lives in public on the web. This shift has both wondrous potentialities and its own dangers. But it is increasingly our reality and it’s useful to reflect on both.

Want more? Prof. Kamvar and I may be working on some projects together in the future — so stay tuned. And if you have particular questions or comments about this research, please share your thoughts!! Email me at puresex@bustedhalo.com or post below.

 
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The Author : Christine B. Whelan
Dr. Christine B. Whelan is an author, professor and speaker. She and her husband, Peter, and their dictator cats, Chairman Meow and Evita Purron, live in Pittsburgh. Her book "Why Smart Men Marry Smart Women" is available in stores or at the Halo Store.
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  • Mnatsi

    p.s. Maybe that’s why i’m single or am I also involved in a relationship with my computer?

  • Mnatsi

    It’s amazing how much work it takes to prove the most common knowledge. At the core all people are more alike than we are different. It’s a recurrent theme in science and the very clearest instance of this lesson is in the field of genetics where a caucasian man and a negro woman have far more in common than than they ever thought. Race, language, religion, complection, polics, sexual orientation… The list of demarcations we have constructed is endles. We are created in the image of one mighty creator, and if this message could reach the hearts of more people this world would be a much better place.

    Very true though as a man i often find myself guarded as far as how I express my feelings.

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